Praise for the government

I figure that with a title like that most readers will decide one of the following:
(1) that senility has finally kicked in bigtime
(2) that I'm being sarcastic
(3) that this is some kind of political polemic

Wrong. It's none of the above.

It's actually praise for the Connecticut Department of Revenue Services (and I can hear the response to THIS -- the author must be truly crazed) for something that they do well, better than the old way, and cheaper for the taxpayer, too.

That something is online filing of sales and use taxes, coupled with a direct debit to my business checking account for tax owed.

In way of background, my business, such as it is, Between the Lakes Group LLC, is a retirement business. It's never made much money, and it never will. However, if you happen to be interested in local history, genealogy, and Americana, principally as it relates to the Northeast, you really do need to have our site bookmarked. What we do is locate and republish materials in these closely related subject areas. The publication part is online (and on CD-ROM) so our "products" are considerably cheaper than you could ever find them in print -- if you ever could find them at all. Anyway, it's worth a look. The link will take you to our website, where you can peruse the catalog.

Okay, that's the end of the commercial message -- now back to the subject of the Connecticut DRS and why I'm praising them

I mentioned that this retirement business of mine, Between the Lakes Group, is a very small business. It's so small that several years ago, the DRS put us on annual filing of sales tax -- that was smart move #1.

Nonetheless, back then, filing had to be done on paper and mailed to Hartford. I foolishly neglected to send some returns return receipt requested -- and each time I omitted that step, the return seemed never to arrive in Hartford (which cost me a $50 penalty per instance -- more than the tax owed on at least one of those occasions -- remember, I said this is a SMALL business).

After it happened twice, I made a rule that all returns going to the DRS would go certified, return receipt. It was a pain, and it was kind of offensive that I had to pay several dollars just to pay a rather small tax, but at least it stopped the $50 penalties coming in.

Then, the DRS implemented online filing. As soon as I found out about it, I started using it. Each year they make small improvements that make the process easier. This year, with a more elaborate sales tax structure, I had not expected the process to go smoothly, but, having just filed my sales tax return, I am very happy to say that I was wrong. They did everything right, they made the process easy, they checked for calculation errors (actually, they did the calculations for me), and I saved the trip to the Post Office, the first class postage, and the certified return receipt fee, not to mention the anxiety that I always felt in the old days until the return receipt came back.

Thank you, Connecticut DRS. Your system works, and I appreciate it. Good job.